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We ship to all domestic and international locations. Orders are shipped from our warehouse center within 3 to 5 business days from

the date payment for your order is received and cleared (complete verification). If you are shipping to an unconfirmed address, your order might

be delayed until we could verify the order with you.We ship using DHL and the Singapore Postal Service .we will ASAP send the tracking number

to you When we sent the goods.



Rush orders placed on a business day (Monday-Friday) china time to 6 P.M. china Time will ship the same day, subject to complete verification.

Rush orders placed after 6 P.M. china Time will ship the following business day, subject to complete verification. Rush orders processed on the

weekend will ship on the next business day. Please allow the delivery time on the selected service for your package to arrive once it leaves our Fulfillment

Center. Business days do not include weekends (Saturday and Sunday) or CHINA holidays.



To ensure that the most accurate pricing, taxes and delivery costs are displayed during checkout. We ship all international orders DDU (delivered duty unpaid),

and we do not collect VAT (value added taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. While Sneakeruns does not

collect any tax for international orders, your order may be taxed by your countrys customs department. It is the responsibility of the customer to pay any additiona

l taxes. For more information on Import Taxes/Duties, please contact your local Post Office.



As an online retailer, we understand our obligation in deterring fraudulent purchases . As part of our commitment to improve the safety

of online transactions, we may need to confirm your details. We have set necessary SHIPPING GUIDELINES in place.

We appreciate your understanding



When you got the parcel within 7 days if you want to exchange or refund!Pls contact us at first time, we will figure a solution or do full refund right away 

pls contact us at first time, we will figure a solution or do full refund right away!You can choose:

Email US :

Talk with US online:Live Help

We available for 8 hours*5 days.You can get Live Help or email us if you want to process the refund,we promise your refund in our store will be quick and easy!